[Simon_O_Rourke]

If that's true, and I have no reason to doubt it, the blame will fall squarely on the team who were asking for IT investment, and not the leadership who said no to them.

[thisisbrians]

If IT is smart, there will be a paper trail to prove these asks were made/denied.

[widowlark]

So accurate, it just happened:

https://www.theregister.com/2022/12/28/southwest_outdated_it...