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by kod 1265 days ago
> No one, and I mean no one, flys southwest because it's their choice.

Everyone in my family preferred to fly southwest (at least before this round of incidents). Among other things, this was based on a history of better customer service especially in extenuating circumstances. They've been at the top of e.g. JD power customer satisfaction rankings for years.

If you're trying to say no one flies economy because it's their choice... I could certainly afford not to, but I _choose_ otherwise.

1 comments

My boss likes seeing Southwest on my expense report because it means I’m saving money for the company.

I also enjoy the extra legroom on Southwest.