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by gitfan86
1270 days ago
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From what I've read here and other places there was a unique situation of: 1. Large holiday volume of flights AND a lot of cancelations due to weather happened at the same time.
2. Their software system was unable to recommend optimal next steps for flight crews because it had not been designed to take this specific situation into account. Other airlines also had problem #1. But since they mostly operate on a hub model it is easy to tell their flight crews where they should go once the weather gets better. |
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