| How could a CEO let this persist for more than an hour? Is there nobody with the leaderships skills to just give everyone free flights and promise everything will be sorted while having people record who worked and who flew and what services were used as best they can? The software failed, just Jerry-rig something up to get people where they need to be, let the accountants and programmers clear up the mess after the fact. [Edit]Software helps optimize things, but as long as the crews and suppliers have sufficient faith that they will be treated fairly, you could run this all with paper and pen for a few days while the software gets straightened out. Decide which hubs are most important, and have someone work out what goes where by hand. Once those routes are up and running, you can work outward to the less trafficked airports. Just work on getting the most people to the places that help the most. Crews know how many hours they've worked, and can track that themselves for the moment, or perhaps the Captain could do that. Everyone has cell phones, and could route around this damage. The consensus here on HN seems to be to give in without trying, which I find disturbing. |
I think they probably are trying to jerry-rig a system, but the airline industry is heavily regulated for safety reasons (a good idea that has been extremely successful), so it's very difficult to get a plane in the air if you don't know what the fuck you're doing.