The journalist in question did not do any research towards how large of an effect this is. That quote does nothing but service the claim that this is a “problem” worth discussing, and more importantly, a “problem” worth sharing on commercial social media…
Grand County Sheriff Brett Schroetlin called the calls are “problematic and time-consuming,” but said they have not impacted dispatch operations.
Journalists are trained at extracting provocative statements that are conspicuously apt for misinterpretation. The above quote is a perfect example. The original conversation could be 3 minutes about how this is a nothingburger but then the Sheriff being badgered into conceding that in isolation the calls are problematic and time-consuming…
What? How is talking to the dispatchers inundated by false alarms failing to do research? That’s literally the people who would know.
The biggest danger of false alarm is alert fatigue. If your false to real ratio is ten to one you’ve seriously messed up. This sounds like exactly the case where false alarms are causing real harm to people in need.
Your stance shows a serious misunderstanding of incident response.