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by therealjumbo 1276 days ago
I remember reading about the Delta incident a ways back, here they claim it cost them ~$150 million. https://www.datacenterknowledge.com/archives/2016/09/08/delt...

That's not the article I hoped to find however. I seem to remember there was another article where they hired a investigator/consultant to figure out the price to migrate to the cloud and ensure "this never happens again."

My recollection of that was: their scheduling/ops team is also in the same city (Atlanta GA) as this datacenter, and that teams work was brought to a halt by the datacenter outage. The investigator concluded that Delta would need redundant copies of the ops team or the whole effort of moving the software to the cloud would just be at risk to something happening to the human team all in the same city. That would obviously cost to much money, so Delta decided to skip it.