[bluesroo]

My observation of rental car companies is that they have figured out how to run on absolute skeleton crews.

I rented one earlier this month online. When I showed up they handed me a confirmation and told me to pick a car and drive, key was in the cup holder. They had a manned exit barricade to confirm the car you chose, but that was it. I'm not even sure they cared if I picked a car that I didn't reserve, the exit gate person scanned the car and reservation, so it probably would have just updated the reservation on the spot. I don't think it's even possible to predict with certainty what your inventory is going to be 2-3 days out with this sytem.

Just 2 people on the rental side, although I'm sure they have a cleaning/ turnover crew.