Hacker News new | ask | show | jobs
by Mezzie 1272 days ago
Can you work help desk or marketing? Or shadow?

I know it sounds weird, but a lot of my competency as a designer comes from the fact that I have spent an absurd amount of time with end-users and have developed a very good intuition for how they behave and what their pain points would be. (I gained this through teaching and librarianing, but help desk would a decent substitute).

And I suggest marketing because the relentless focus on segmentation and knowing your targets prevents you from falling into a pitfall I see even good UX/UI designers fall into which is designing how all the white papers/best practices tell you to without considering what audience you're designing for.

I wouldn't consider myself particularly visually artistic (I can, but my artistic abilities are very mid outside of writing), but I'm a decent designer.