[georgebarnett]

Collaboration tools are some way from being systems of record and there is substantial difference between competitors. Generic chat apps are not yet useful enough (despite years of development) for most companies - IRC failing to win is evidence of this and so is the fact that companies aren’t switching en masse to run their infrastructure on whatever is the OSS flavour of the day. That doesn’t mean it won’t happen some day, but that day won’t be soon.

When coupled with the fact that there are still a huge number of companies which haven’t yet converted to using these tools and purchasing the market leader for a premium makes total sense.

With regards to component supply - companies that are producing unique chips are worth plenty, where as those that are making COTS components aren’t.

[JustLurking2022]

Is this a ChatGPT experiment? The comment uses a few seemingly relevant terms but almost entirely incorrectly. "System of Record" had nothing to do with being commoditized.

[georgebarnett]

Perhaps we are speaking about different concepts. I was referring to the pace layered architecture.

[JustLurking2022]

Even in PACE, I don't think it means commoditization. That said, over time I've found anyone really technical pays absolutely zero attention to Gartner. With no judgement implied, they generally seem to target non-technical people who just want some jargon and product names that will help them sound like they know what they're talking about. They also get paid by the companies they are evaluating which means they'll almost never tell you about smaller players/startups who don't have the budget. HN or Reddit are probably both better for getting a read on who's actually doing innovative stuff.

[JustLurking2022]

There are also many companies making "unique" chips that are sold as COTS - it's a false dichotomy. Aside from a few initiatives like RISC-V, I'd venture to say most are proprietary.