[dns_snek]

I don't understand what point you're trying to make. What you're saying only strengthens my original point about Apple monopolizing repair.

My interests as a consumer and those of "people who make money out of repair" are almost completely aligned -- I want them to (be able to) work on my device in the event that I don't have the tools, skills or patience to do the repair myself.

[tosc]

> My interests as a consumer and those of "people who make money out of repair" are almost completely aligned

I don’t see how. The less reliable the device is, the more business they get. The more reliable the device is, the less you spend on repairs. Sure seems like opposing interests.

[dns_snek]

Repairability is orthogonal to reliability and I've only brought up complaints about the former. This dichotomy you're trying to establish doesn't have any grounding in reality.

All that repair shops can do is provide commentary and inform consumers about whether the OEM is serious about repair or whether they're just greenwashing their image and by all accounts, Apple's self-service repair program is about as anemic as their Apple authorized service provider program.

[tosc]

> Repairability is orthogonal to reliability

This is clearly not true when we’re discussing user replaceable batteries or the like. It’s a trade off, like most things in engineering.

There are many extra ways things can go wrong by making components such as batteries easy to replace. Poor contacts, oxidation, mechanical breakage, battery compartment doors popping off, ingress of dust and fluids, looser tolerances for the batteries etc.

Nobody discussing this in good faith can deny that these issues exist.