[mFixman]

Of course. Human contact is an integral part of the Starbucks experience; otherwise they wouldn't do things like writing your name on the drink or having a million different coffee customisation options.

Your scenario could work with McDonald's, where people go for the cheap convenient food. But the fact that Starbucks exists along with good butchers, grocers, and fancy independent coffee shops is proof that the human factor will always be a crucial part of food shopping.