[ghaff]

Fair enough. Honestly, probably not so much about being introverted. I'm actually a marketing person who travels to a lot of events these days :-) But when I'm casually talking 1:1 with someone I know personally, voice-only is just a lot more flexible. I don't mind video but it's more convenient to chat audio-only while also doing something else.

[Karrot_Kream]

I think where 2001-style projections of the future differ is that they hold up video chatting to be some end-all, be-all goal of future communication. As you say, audio only is more convenient. I'm a dirty tech person and I prefer text even when most of my friends prefer audio. But unless I'm putting my software engineer hat on, I'm not really thinking about "how am I communicating today is it video, voice, or text" I'm just summing up my situation (at home, in public, doing groceries, etc) and finding out how I can communicate with a person. With video, voice, and text all instantly available, none of us really think of one form as paramount, though we all have our preferences. Just like in real life, we all communicate in each other with different ways appropriate to our moods and our settings.

[ghaff]

100%. And this isn't a new thing. 25 years ago when I was a product manager, I used to hate the call from a sales rep or systems engineer that involved discussing the weather etc. when all they really cared about was the answer to a specific question which could have been a five minute email. (Not that there is anything wrong with some inefficiency if it helps establish connections.)