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by vlovich123 1273 days ago
Yup. About the only two complaints that might reasonably warrant asking the user to create a ticket themselves is the NAT one and the CPU spike doing nothing. For both of those though, rather than having the user create a bug report just to go back and forth over it asynchronously over months until the end user gets discouraged and drops it, a better situation works be diagnostic tools that could monitor and collect data that the devs could then analyze, ideally baked into the code where you just click a button to submit feedback and your code can code to open a bug report or just ingest metrics or something.