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by callahad 1275 days ago
I can access Tutanota on Three UK, even with the filter enabled.

When this blew up last Friday[0], Three's response was, paraphrased, "you contacted the wrong department, here's how to contact the correct department. Their turnaround time is three business days."

Here we are three business days later, and it works for me.

This seems a bit overwrought?

(Content filters are an issue, but they're mandated by the UK government for large ISPs. All major mobile providers in the UK block by default. In an environment like that, false positives are going to happen; I'm not sure how this could have worked better in practice, so long as ISP-level blocking exists at all.)

[0]: https://news.ycombinator.com/item?id=33981873

2 comments

It is a good case study about abuse of unchecked power - even if accidentally. Tutanota is a false positive and obviously should not be flagged in the first place. Do they have any business or legal remedies? Likely not.
Three business days seems way excessive to just flip a bit. Three minutes would be more appropriate.