| > Spotify knows me better than anyone and every song on my Discover Weekly hits the spot! I'd wish. If there is one area where AI had utterly failed it's ads. Product recommendations are always off for me. I love a joke that goes like "meatbag bought a sofa recently, must like sofas, let show them all the sofas we have" because it's silly but very true. And checking out those items leads you down to a rabbit hole where some smartass decided that if I look at something it means I'm potentially interested in more of that, so a machine must feed me more of "related products". Spotify recommendations are 90% of time provide no value to me - I stopped bothering with their recommendations and "discover" playlists. I actually hate that they start playing music of their choice when my playlists are over. The only reason I keep a subscription is because a) they have a fairly decent collection of things I like and b) it's easy to share a playlist with my wife. Same with Kindle book recommendations. Same with all those streaming services. Same with Steam games. Even though I spend some time there trying to tell all those platforms what I like and what I don't. I always have to browse catalog, checking every single thing individually. Like a quest looking for a good apartment on Airbnb among the sea of places that weren't ever good for living, only crashing for the night. Hopefully there is some user-curated collection to start with - because "related" stuff automated classifiers generate are typically echo chambers full of things I'm not looking for. The problem is, machines recommendation systems fail to understand the reasons for picking one thing over another, because they don't know much about the product they're recommending, only its relationship with other products. They don't read the book (or watch a movie), so they have no clue about its language (or actors play), tropes, and how interesting (or stupid) the plot is. They don't listen to the song so they have no clue about how it sounds like, the vocals, and certainly don't care about lyrics. And so on. /rant |
Unfortunately with bulk data over populations you are going to have some members that are in the long tail. Instead the operators of the system look at the efficiency of the system over larger parts of the population, even if it has the potential to lose sales for a small part of the population.