[kelnos]

The problem with this stance is that the corporation naturally has much more power in the economic relationship than the customer does. If you give the vendor too much leeway to say "the customer should have been more careful with their credentials!" then they will always say that -- and usually prevail in that opinion -- even when the customer couldn't reasonably have done better.

[cmeacham98]

You seem to believe I said something like "we should always believe the company no matter what the evidence says", but if you reread my comment you'll find that I didn't.