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by mrguyorama
1281 days ago
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Most arbitration agreements let the big company choose who does the arbitration. If you have the choice of giving a single consumer a fair deal, or keeping a giant client, which option is going to be chosen most of the time? Court in america is pretty much expensive on purpose, as a way to give only rich people more access. |
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In fact, everything in this comment is wrong. You should go read JAMS or AAA rules (which have existed and been reasonable well before any of the current irrational hate for anything but court)
Court is not expensive on purpose. It's expensive because super long, involved, processes that involve tons of formal interviews, depositions, document production, and document review, is just not cheap to run or do.
It's also unnecessary to reasonable outcomes the vast majority of the time, which is why ADR methods exist.