[daniel-thompson]

Other comments rightfully address Jobs' extraordinary talent in presentation and persuasion. He was certainly right in the diagnosis about what ailed Apple at the time, and where it needed to get to (or get back to).

Having said that, I have to feel for the guy asking the question, and by extension, all the developers who invested time and money building on top of this platform (OpenDoc) that Apple previously championed. OpenDoc sucked, that's for sure, but Apple killing it they way they did, and the lack of empathy demonstrated here by Jobs to the developers facing the loss of their investment in the platform - basically telling them "tough shit" - must have felt like a real slap in the face.

[hodgesrm]

One of the Jobs' virtues was that he didn't sugarcoat his opinions. It was pretty harsh a times, but what should he have said instead?