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I think messaging is an area where Europe could have an impact. The basic problem with messaging and voice/video comm applications is that clients are not interoperable. It is easy to think that: we've had CUSeeMe, IRC, ICU, AOL Instant Messenger, Tivejo, MSN Messenger, I think more than 10 kinds of Google Chat, Facebook Messenger, Skype, Zoom, Paltalk, Yahoo Messenger, Signal, Telegram, Go2Meeting, Discord, WhatsApp, WeChat, etc. The average person would be hard pressed to tell the difference between these applications, a cynic would say "Facebook Messenger is no different from AOL Instance|MSN|Yahoo messenger except it is integrated with Facebook". The average person doesn't question that chat programs don't interoperate but because they don't we see a pattern of "try out the new shiny, it's just as good as the old cruddy was back in the day", the new application rides high for a while, then it rots and it is it the new old cruddy before long. The one constant is that you may need to install 10 chat applications to talk to everybody you talk to. As it is, two-sided markets let applications coast and generally rot without losing market share until things get catastrophically bad. If chat applications interoperated there would be a robust market for better applications and better servers and you'd see developers of old apps to have a reason to keep them working over time and more chances for new apps to get established. |
[0]: https://en.wikipedia.org/wiki/XMPP#Non-native_deployments
[1]: https://en.wikipedia.org/wiki/Pidgin_(software)