[antiframe]

A reason I won't use a SaaS for my data is that even if today the policy is that they do not sell my data, tomorrow they might change their policy to do just that. Even if I stop using it before that change, they already have my data and are unlikely to allow me to completely delete it.

[azeirah]

> are unlikely to allow me to completely delete it

They're legally obliged to do so for European customers, if requested, no? They'll lose a lot of customers if they don't support deleting all data.

[brainchild-adam]

In theory, yes. In practice it seems this might be, once again, relatively easy to avoid or restrict. Simply put up identification barriers that are so high none but the most determined pursue this.

"Oh, so you want [a copy of your data/to delete all your data]? Please prove you are who you claim to be, first."

This is at least the impression I got in general. Not saying Readwise would necessarily do that.

[antiframe]

It's unclear from their terms if Readwise deletes all your data. I found no mention of the GDPR or an easy place to request a GDPR right to be forgotten request.

To their credit, they do mention "You shall have the ability to delete your Account at any time at https://readwise.io/delete." in their terms, but that page is behind an account login (so I can't see what it says unless I already agree to this term). Does account mean login credentials or all data? That's not clear to me up front.