[PenguinCoder]

> Honestly though why would anyone have this attitude

WHAT? I am paying for a service. I expect that service to be completed well. And it typically is. The service I am paying for does not include nor warrant "small talk", why should it?

> has zero downside

Incorrect. I have to pretend to be interested in whatever inane topic they want to discuss, or ones I don't have any interest in or care about. I have to use my brain power on a useless distraction.

> a meaningful conversation

I don't want a meaningful conversation from a haircut. Nor do I want it while shopping, or a mechanics shop, or any other random ass place where I am trying to get errands done. Service, money, done. Nothing else needed. Not everyone wants to deal with -you- or your fake ass pleasantries. I don't want to deal with someone pretending to know me, or like me, or be nice because _its literally their job_. I want to pay for my services and go away.