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by vorpalhex 1280 days ago
One of the reasons they want to increase price is because they have new features.

Yet not every customer uses every new feature. Indeed, features are often used to bring in new customers. Sally wants eg live metrics, Bob needs a specific kind of weekly report.

Now Acme co wants to increase the price to both Sally and Bob since there are more features, but Sally and Bob each only use a single feature.

The other issue is that two critical features for dbt are under more expensive plans - SSO and api access. This sours the lower plans by quite a bit. Even as a solo dev, I use SSO!

1 comments

Also it feels like trying to have it both ways. Increasing your spending to get new features is the model of non-subscription software. And if people don't think it will make enough difference, they won't buy upgrades for years.

When you're paying a significant monthly fee, you're already paying for a supply of features and refinements.