[saidmasoud]

> The App only allows a single phone to be connected now which is a problem when both me and my wife want access.

Polar opposite of our experience. We have two Nest thermostats in our home and both my wife and I can connect to and manage each one with our respective phones.

> There is also no way to run the fans without switching it on heat or cool.

Also not our experience. We can run the fans independently of heat/cool. That could be a consequence of your HVAC system opposed to the Nest itself.

[blincoln]

Is one of you (saidmasoud vs. jandrese) using the Nest app and the other using Google Home maybe? I tried out a Nest thermostat briefly and found it confusing that there were two different apps with different featuresets.

[jandrese]

I originally had the Nest app where we could both access it using our phones, but my wife clicked "yes" when the Nest asked her to "upgrade" to the Google interface and there's no way to switch it back.

[SpelingBeeChamp]

I don’t know what’s going on with your account, but FYI I can use both Google Home and the Nest app to manage my thermostat.