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by neilk 5287 days ago
This FAQ is linked in the comments of the OP, but I thought it bears rereading. It's not just conflict of interest, it's also privacy, and the fact that the community just plain doesn't want advertising. In fact, Spanish Wikipedia already forked once, out of concerns that Wikipedia would become too commercial.

http://wikimediafoundation.org/wiki/FAQ/en#Why_doesn.27t_Wik...

It's true that other projects manage to combine collaboration with some traditional revenue sources such as advertising. But, rightly or wrongly, this is the community's choice, and it seems to be how the general public feels about the site too. There's something about a mission to promote knowledge that people want to keep mentally, physically apart from commerce. A friend of mine (non-techie, non-wikipedian) describes Wikipedia as a "sacred space".

Finally, and this is my own take on it, I think there's something valuable about having the reader community take ownership in something, rather than just be eyeballs to be packaged.

Disclaimer, I work for the WMF, although not on fundraising.

1 comments

except they are running ads right now.. of an ugly guy's face
You may substitute "commercial ad" every time you see the word "ad" in discussion about this, if you'd like to be picky.
I HATE non-commercialism. It's like saying that a charitable hospital can ask for money, but can't run a cake-stall to raise it. Charities end up spending a huge amount of money soliciting donations. Wikipedia's lucky, because they can nag everyone on the internet for essentially no fee, and even partly deny service (by offering a gimped service). The Red Cross can't give disaster victims a nag message before helping and hope to make any more money, nor can they do it with a good conscience; so they have to spend all their money asking for donations from rich people who don't currently need their help.

It can go too far the other way, though. I heard that some of the "Pink" products gave a fixed fee to breast cancer, so buying their stuff wouldn't give any money. Others gave a tiny portion.

I'll concede that it's a good model for wikipedia - spend nothing, and nag users for donations. But it's not a great model in general. But it only works as a replacement for micropayments, and that's where unobtrusive advertising works better.

There are a lot of issues with putting advertising on a site dedicated to providing unbiased information to the public. Advertising is, I think you'll agree, very unbiased information.

You can argue that users will be able to distinguish between the ads and the content, but Wikipedia serves a very diverse community -- children, the elderly, people who can't read very well, people who are more-or-less computer illiterate. If even a small percentage of them are confused by the ads, Wikipedia will have failed in a small way.

(FWIW, I've seen technically-literate peers get confused by the current banner too, thinking the person pictured was the person the article was about.)

I have a hard time believing that kids or old people have never seen ads online before, and would be so easily confused. Even so, it is a problem that could be well addressed by the design of the ad space.

It's much more difficult to detect and evaluate bias within the text of an article. There is plenty of this on Wikipedia now, usually because of partisan or ideological edit wars on lightly read articles. And it's getting worse as more and more barriers are erected to casual or first-time editors.

It is almost impossible right now for someone viewing an article for the first time to improve it, even with cited sources. Regardless of quality, the changes are frequently reverted quickly by a bot or someone squatting the article. To get a significant addition or change to "stick" requires a large time investment and knowledge of the arcane rules of appeal within the growing Wikipedia bureaucracy. Result: most people don't bother.

This, to me, is a much larger problem of bias than what you describe. I actually think ads could help this problem by decoupling the content from the money. Right now a relatively small group of people are the most powerful editors AND the largest donors. Wikipedia is at risk of becoming captive to a set of people who think it is "theirs."

There are plenty of non-profits that have some commercial-ish operations. E.g. hospital gift shop profits often go to the hospital, and plenty of museums sell related stuff. But generally it's a terrible idea.

Business is hard, and it's a different kind of hard than charities normally deal with. Being good at 2 things is more than twice as hard at being good at one thing, so I think charities are wise to generally stick with being non-commercial.

There are also psychological reasons why this is difficult-humans tend to view transactions as either social or commercial, but not both. One famous anecdote is how a daycare was struggling with parents constantly arriving late to pick up their children. The daycare started charging a penalty fee, and late pickups actually went up-because previously, the parents had viewed it as a social obligation, which was more of a motivator for them.
The objection to something big and obnoxious that interrupts your use of the site is only one of the objections to ads. Yes, the pledge drive is annoying. But it only happens for a month or so a year, and it doesn't have all of the other problems associated with ads.

Other objections are that the advertisers would be the ones paying Wikipedia, and thus have the ultimate control; they can threaten to reduce advertising revenue in order to get objectionable material removed, they would incentivize people to put more advertising-friendly content that would draw people to lucrative pages and entice them to click on ads.

Ads are also a security and privacy risk. Advertisers who can inject content into pages can do varios nasty things. And advertisers tend to track what you do; tracking your Wikipedia browsing habits would likely be quite lucrative.

One of the worst things about the internet today is that so much of it is funded by advertising. This gives companies no incentive to act in my best interest; their only incentive as far as I am concerned is to get me to look at their page, so I can look at and click on ads. They are beholden to their advertisers, not their users.

> Other objections are that the advertisers would be the ones paying Wikipedia, and thus have the ultimate control; they can threaten to reduce advertising revenue in order to get objectionable material removed, they would incentivize people to put more advertising-friendly content that would draw people to lucrative pages and entice them to click on ads.

The same is true of contributors as is the response - get different contributors/advertisers.

> They are beholden to their advertisers, not their users.

They lose advertisers as soon as they lose users, so users control their advertising revenue.