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by alexiaa
1283 days ago
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> They recently got rid of recurring subscriptions because they said they didn't want to store any PII. as much as this may be a noble goal, as a user i want to have the option of a recurring subscription, especially if i pay monthly (which i prefer to, unless i'm really committed to a service or the yearly subscription is cheap enough that i'm sure i won't regret it). if it's just one or two services doing this it's not a huge deal, but imagine getting emails from tens of different services each month to renew, especially if you have to log in and enter your credit/debit card details on each one separately. is there a reason they can't simply store a token from stripe/paypal/etc, or is that still considered PII? |
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They do still accept those payment methods, and that is exactly what they do for them[0], but recurring payments forced them to retain that data for longer than they were comfortable with, and they decided that the cost to privacy outweighed the convenience recurring subscriptions offered[1].
Another thing to note is that you won't be getting any e-mails from them reminding you to renew your plan, since they never had your e-mail in the first place (Mullvad "accounts" are anonymous numeric tokens).
[0] https://mullvad.net/en/help/no-logging-data-policy/#payments
[1] https://mullvad.net/en/blog/2022/6/20/were-removing-the-opti...