[ridgered4]

I tried to sign up for a tutanota email account the other day through a VPN and when it came back and said "We don't trust your IP, use another connection." rather than being annoyed I was just glad they gave me a straight answer for once. It wasn't the answer I wanted but it sure beat being gaslighted into thinking I was having connection timeouts or browser incompatibilities to waste my time.

[paledot]

It's a straight answer sufficiently couched in jargon that a non-technical person still isn't likely to understand the problem or how to resolve it.

[yellowapple]

Sure, but "only technical people will understand what the problem is" is infinitely better than "literally nobody will understand what the problem is".

[paledot]

I mean, I'll agree that it's slightly better in absolute terms. "Infinitely" is a strong word choice for a case where 95% of users will still be in the dark, unless you insist on using the term in a pedantic mathematical sense.