[arealaccount]

Bummer, buying from a dealer always feels bad. Would be great if a company could figure out a digital off the shelf shopping experience.

The last car buying experience I had the brick and mortar dealerships listed so many bait cars that online shopping was scammy/pointless.

[ketzo]

Yeah, there's a lot of people here mocking Carvana, but the user experience is fucking phenomenal. (Yes, aside from the "user experience" of selling your car for more than it's worth).

Buying from dealerships is not something I ever want to do again.

[anitil]

My understanding (from a poorly remembered Planet Money episode) is that this isn't a technical issue, it's a regulatory one. I'm not from the US and my memory is hazy so I don't know the details.

Maybe this episode - https://www.npr.org/sections/money/2013/02/12/171814201/epis...

[Aunche]

Carvana is basically a very poorly operated CarMax. You get a much better customer experience there, but you're also paying a premium for it.

[mkhpalm]

Go through car buying services then report the dealership to the car buying service when you encounter a bait cars and scams.

[gnicholas]

Do car buying services do anything about these reports? It seems like pretty much every dealer bait-and-switches.

[mkhpalm]

Car buying services will eventually drop them from their list of dealerships if they get enough complaints.