[klt0825]

I think people underestimate how their relatively late release hurt them for the low-tech consumer. A number of people probably went with Iphone or Android before the first WP devices came to market and now are too entrenched to change.

For developers, I think the same story holds true. I know a number of people who were fairly excited for the platform but ended up going with something else because they got tired of waiting for the original release and wanted to start writing apps to make money. The reputation MS has developed (old, evil, bloated, etc) also doesn't help. Not saying it is true, just that it exists.