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by butz 1285 days ago
If your manager or boss insists on adding live chat to website, offer an alternative: facade (https://developer.chrome.com/docs/lighthouse/performance/thi...). Website will load faster, won't nag visitors, but chat will be readily available for visitor that actually needs this functionality.

And don't forget to measure interactions (how many visitors used live chat and on which pages). That might help to convince stakeholders that live chat is useless, especially if you are using paid version of third party live chat.