[dpcan]

Hmm, I disagree, and I also have a few clients that swear by its success.

Many times it’s not that you didn’t show enough info on your site, it’s that you purposely withheld info on the site to force a live chat requiring a name and email or you can provide good service in the chat and ask for it.

What the consumer wishes were true and what it requires to make a sale are unfortunately at odds in many businesses. It’s still not a perfect world.