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by Thiez
1286 days ago
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I just type "No thank you, I have no questions yet!" in those boxes. Then shortly after you will something like "<Support person Foo has entered the chat.> <Support person Foo has left the chat.>". If everyone would do this then eventually the company would be forced to remove the initial chat bubble since their support is wasting 90% of their time looking at bullshit "No thank you!" answers. |
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or they'd get worse since someone would somehow figure out a way to prove it's "customer engagement" and therefore valuable.