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by esher
1286 days ago
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Intercom client here. We use the tool for our client support (only). The website is therefore just the point of contact for something else. We do not 'engage' our clients. We do not want to 'drive sales' from leads. It's open for unregistered users as well but rarely used by them. Humans answer. We learn a lot by speaking to our clients about how they perceive our service. |
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