[denton-scratch]

Well, I guess this is what happens when a business operation is placed under the control of marketing.

It's a very old-fashioned attitude; back in the early noughties, many companies thought of the web as essentially an advertising billboard, so the website was placed under the marketing team. That's counterproductive, if the website is actually a core business operation.

[princevegeta89]

It's pretty sad that even little startups these days are ending up doing it. They usually have two or three people "available" through chat but the chatbox punches you in the face even when you're just a visitor trying to check out what the fuck their startup does.