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by jaylevitt 5284 days ago
This wasn't even a registrar transfer, just a DNS repoint from NetSol to Route 53. Amazon was all set up before the transfer; it was NetSol's screwup (which is probably some ancient set of CGI scripts) that caused the problem, and there was no way we could have avoided it even if we had known exactly what would occur - NetSol controlled both (a) the registry data telling the root servers where to find our SOA, and (b) the name server that the old SOA pointed to.

People using GoDaddy for both registration and DNS could find themselves in exactly the same predicament, so it makes sense that they'd want to do it carefully.