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by dsfyu404ed
1290 days ago
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>If I take my car to a shop, the shop contemplates my car, and concludes that they can’t help me on that visit (because they’re the wrong shop, they have the wrong part, etc), the usually charge me $0. Maybe $15. Because you're a regular. If you're not a regular customer of theirs expect a diagnosis fee that's about equivalent to half an hour of labor. |
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They also won't charge you a diagnostic fee if they know ahead of time that it is a service they won't provide like in the example. If I somehow end up at the tire shop for an AC service, they don't send me a bill 6 months later for an arbitrary amount just because they had to tell me that I need to go to the shop down the road for my issue.
I don't live in the states anymore, but I genuinely don't understand how any of this is legal. If I started sending out invoices to every client months later for services that they didn't know they were getting, with arbitrary prices, sometimes with egregious errors on them, I would expect a knock on the door from the authorities.