[lelandfe]

You've rather missed my point, I think: an unfamiliar or aging look over what is a common interface is a huge problem for gaining new users.

Further, I have witnessed people not understand rotary phones. Plunk one down in front of 10 teenagers and I would wager few indeed would intuit it immediately.

[tmtvl]

Ah, I see. Well, if you were to ask me whether I think a group of teenagers is smarter than a chimpanzee...

Regardless, on the topic of drawing new users, if the users truly are "new", then any look will be unfamiliar to them, but yes, luring users over from competitors may be tricky.

I don't really know about the dated look, though. For example in computer UI design we had flat, then went shapely, then went flat again. It reminds me of architecture: there is always the disconnect between people who like an older style (like when Classical Mediterranean architecture came back in vogue and we saw a bunch of public buildings being built with all pillars and triangles) and people who want some kind of new experimental style (like when Jugendstil started appearing).

There is always a balance that can be found between finding a presentation that aligns with market trends and a presentation that stands out and draws attention. It's up to the people running the show where on the axis they decide to plant themselves.

[hutzlibu]

"Well, if you were to ask me whether I think a group of teenagers is smarter than a chimpanzee"

Well, your example was training a chimpanzee to do it vs. can teenagers use it without training. And I think they can and maybe even think it is cool, but unless you want to harness that coolness retro factor it makes 0 sense to use a rotary phone for actual use. It is way slower and therefore less efficient. But of course it would beat a modern phone that just looks cool, but only randomly works.

Which would be my requirement for any tool. Functionality first, looks second.

[dotancohen]

Why does an open source project need to lure new users? Especially at the expense of limited dev time when there are actual security features in the issue tracker?

[hutzlibu]

"Why does an open source project need to lure new users? "

To get some traction and momentum to actually become a serious alternative. New users can also mean new funds and not just more work(like it should be), like for example the blender foundation is proofing that this is possible. Make something that really works and once some actual buisnesses are using it, there will be ways for funding it.