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by ioman 1287 days ago
AWS is the 800 pound gorilla in the cloud space. Are any of the other cloud providers better with customer honesty?
3 comments

Also good luck trying to convince your company to migrate to another cloud provider over, say, implementing multi-region strategy, which you should have been doing in the first place.
Highlight the lack of transparency on reporting outages and that's a start. If your MPLS or ISP provider operated in the save way. The company wouldn't accept it
My company is not going to spend hundreds of thousands of dollars or more, and months or even years of effort, and add additional constraints to the given pool of candidates we are hiring for, to migrate to GCP or Azure or DigitalOcean or Hetzner or wherever is considered more trendy than AWS right now due to "a lack of transparency" lmao. I would look completely incompetent to even suggest the idea to anyone internally.
But your company is willing to accept poor service and as a result spend more money with the same provider to ensure continuity. So essentially you reward Aws hiding their stats. As they can claim high uptime figures and when an outage happens it's the users fault for not spending enough money with them to have many many instances around the availability zones to ensure your covered the Aws mess up. I get it redundancy is needed in systems but lack of proper reporting message users are forced to over spend our of fear. It's a great business model. Hook the clients in with lies and then get them to reward you for hiding facts. Clearly your company has money to burn wasting it like this. Every one knows they lie and are blatant about it why is it tolerated. As I said I don't see other enterprise providers getting away with this kinda behaviour towards clients
If you are willing to host your critical infra on some dodgy startup alternative that might go away in 3 months because you refuse to bend on your personal values and separate them from what the typical organization actually cares about, best of luck. I know HN tends to loves the underdog, but there is a time and place for that, and a time and place to accept what you need to do to keep your services online.
So your logic is to accept poor quality service to keep your service online rather than trying to do better and improve service. So you are saying that rather than rewarding a company trying to do better just accept poor service from Aws.How is this better than "hosting on some dodgy start-up" This is nothing to do with my personal beliefs or opinion I'm trying to understand why it's accepted from Aws but not others Edited for to add point
Your company is hiring and retaining people who can't work with tooling outside Amazon Web Services?
Many companies are hiring and retaining specialists in AWS-lock-in-technology, who lack experience with another-cloud-provider-technology, so I don't know what's surprising.
Training and getting up to speed takes time and money, neither of which are unlimited for any organization. It's not that they/we can't work with other cloud services, it's that it would likely add up to months of additional on-boarding time to get someone who wasn't familiar with another cloud provider productive with infra at scale on said provider.
Didn't say you have to go "cloud" rent hardware in a DC and run that yourself. Or use a VPS I mean the cloud is just "Other people's hardware" and I'd thank you to not insult gorillas like that by comparing them to Amazon.
this just bring whole load of new expenses on staffing physical locations creates more problem than it solves
Colocation or especially server rental generally requires no persistent staffing. The datacenter has their own staff for tasks requiring physical intervention, and you have IPMI/iLO access to your servers for doing reboots and similar.
Not really renting from a DC provider means you just run the host yourself they deal with power space cooling etc
I'd ask if there any cloud providers worse with customer honesty instead.
I'm sure there are 2bit vps providers that claim to be cloud and are terrible. But for the price and claims of service like Aws I donno they are at the scale where they don't have to care about customers