[coryfklein]

Wow this is still happening? I actually wrote about a similar phenomenon of replacing iPhones with clay back in 2016 and apparently Amazon still hasn't figured out a way to stop this.

This poor customer is actually paying the price of a scam played by someone earlier. You buy an expensive product, Amazon ships it noting the weight, then you replace the product with clay and "return" it back to Amazon who is none the wiser.

Then when this customer cries foul, Amazon has no way of knowing for certain whether this customer is the scammer, or whether it was a prior individual! So many crazy downstream implications of their "free" return policy, and of course it's usually the customer that foots the bill in the end.

[0] http://coryklein.com/2016/06/20/scammers-replacing-iphones-w...