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by mrguyorama 1289 days ago
I once had my EA account hacked. I tried to find a way to contact support and get things sorted out. The EA website had a page to start the support process, but it just..... didn't work. The button that said "put me in the queue" caused and error and loaded a broken page. This was the case for MONTHS.

God, imagine if your business could ignore customers for months and still be stupidly successful.