| I am not a lawyer but in the USA at least, if I understand correctly, if someone sends you something didn't request it's yours to keep for free https://www.ftc.gov/business-guidance/resources/business-gui... Search for "unordered merchandise" on that page. Also see "Substitutions" As I said, I am not a lawyer, but I've always took that to mean if I order X and receive Y then I received Y for free. The company that sent me Y still owes me X and I have zero obligation to return Y. I never asked for Y, it's unordered merchandise. So, if I ordered a PS5 and the send me a PS4 I get to keep the PS4, they still owe me a PS5. I ordered a 256gig iPhone and they send me a 128gig iPhone they still owe me a 256gig iPhone and the 128gig iPhone is mine to keep. Now of course if I don't return the item, at their expense, they may refuse to do business with me in the future but at least as far as I can tell the wrong item is not what I ordered, therefore it is an unordered item. They still have the obligation to provide the item ordered or refund the money, and I have zero obligaton to return the unordered item. |
I am also not a lawyer, but I am pretty sure it does not apply when you do order something and there is just a mistake about the details.