[kleiba]

A friend of mine recently ordered a Chromebook which was on sale during the black friday week. Some days later, he gets a message from Amazon that the computer got "lost in the mail", but they refuse to send him a new device for the same price.

[danuker]

Did he get money back at least? If not, you'd be surprised "small claims" can be up to $25k in some states.

[kleiba]

I believe he did.