[jonathanstrange]

There is also a little known EU small claims court.[1] It costs 200 Euro and no lawyer to submit a case, and you get the 200 Euro back when the case is successful.

[1] https://europa.eu/youreurope/business/dealing-with-customers...

[Semaphor]

According to their user guide, this is only for cross-border claims. So if my issue was with Amazon Germany, I guess I couldn’t use it?

edit: Correct, but I found that the EU has a nice form to find the correct way to solve disputes, both national and cross-border: https://ec.europa.eu/consumers/odr/main/?event=main.home.sel...

[zinekeller]

> in any EU country except for Denmark

If any EU lawyers know, why is Denmark excluded? Have they opt-out of this?

Edit: even UK has this procedure (before their exit), so probably an explicit opt-out.

[kawsper]

It doesn't really say why, I'd like to know as well.

> In accordance with Articles 1 and 2 of the Protocol on the position of Denmark annexed to the Treaty on European Union and to the Treaty establishing the European Community, Denmark does not take part in the adoption of this Regulation and is not bound by it or subject to its application,

https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX%3A...

[richardwhiuk]

Denmark has an opt-out - https://en.wikipedia.org/wiki/Edinburgh_Agreement_(1992)

[ChuckNorris89]

Could be. AFAIK, Denmark has several opt-outs on EU laws, just like UK had.

[consp]

A lot of times (like in NL) this is only valid for cross border claims. Local claims are not allowed under this procedure.