[Camillo]

I use the Concur app to scan receipts for travel expenses. It has a useful feature called "ExpenseIt" (maybe a company they acquired?) that parses the receipt photo, finds the expense amount, and automatically files it in the current expense report. The UI is a bit jarring: you select your receipt, press the button, and after a few seconds it disappears. It doesn't take you to the expense it has created for it in the expense report, or offer such a link. But there is a fixed message saying "can't find your expenses? they were placed in the report".

...except that, every once in a while, the receipt just disappears. The receipt picture is gone, but there is no corresponding expense created in any report. As far as I could figure out, it was simply deleted.

So, whenever you scan a receipt, you have to manually track it down to the report where it placed it, to make sure it actually went somewhere and did not get deleted. Or you keep all your paper receipts and spend two hours going through them after the trip.

I tried filing a bug report but quickly realized it was impossible.