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by fleddr 1297 days ago
Getting pretty tired of all these poorly written "death" and "collapse" stories that are little more than random guesses. In this case in particular because the author lacks the insight most of us had a decade ago already:

"How can they possibly make so many decisions that run counter to customer preferences? There’s only one reason why they do this. They do it because they’re so dominant."

You're NOT the customer. Advertisers are. They do not make user-hostile decision out of arrogance, indifference or incompetence, they do it to make money. Preferable every quarter more.

Other than this, the lengthy article doesn't contain a single tangible point as to why Facebook would collapse.

2 comments

> You're NOT the customer. Advertisers are. They do not make user-hostile decision out of arrogance, indifference or incompetence, they do it to make money.

This is obviously inadequate. Users are the product that are being sold to advertisers, therefore decisions that shed users affect the bottom line. Why would an outlet not fear shedding users even while taking user-hostile decisions?

I'm not offering an answer. But because they’re so dominant is a better answer than ¯\_(ツ)_/¯ for me.

From the article:

> The main reason why they don’t care about serving users is because the user is not the customer at Facebook. The users (you and me) are the product sold to the actual customers.