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by colejohnson66 1296 days ago
> They presumably don't do this because "not my problem".

They don’t care. It’s that simple. I’ve (on Facebook/Instagram) reported scams, and they always say it doesn’t violate their community guidelines. But it turns out the computer “reviewed” my report, so I appeal it, and it’s always “sorry, but we don’t have enough people, so we’re ignoring this appeal. Here’s the report ID for the ‘review’ board.” On the rare chance a human does review it, they say “a human reviewed your report, and you’re right.”

They so much don’t care that, now, reporting scam/spam just says, “thanks for letting our system learn” without a way to make an actual report. I’ve given up reporting scam/spam.

For a real kicker, I’ve reported a literal terrorist threat-like post, and it was still “pending” after a week.

2 comments

I've reported scams where people were selling "spells" to make ex-partners come back to the buyer, or to fall in love with them, and got the same automated responses from Facebook.

I shit you not, there are people on Instagram who are scamming mentally ill people by telling them that they can train them to do psychokinesis and psychic levitation. I've been following them for months since someone I care about fell for it, and they're amassing really large followings while running blatantly obvious scams. Facebook does nothing about it despite multiple reports.

Exactly my experience as well. Even for the most obvious scams. Either they really are so incompetent or they don't care at all