Hacker News new | ask | show | jobs
by llaolleh 1291 days ago
Google customer service is atrocious. Their ability to solve customer support issues is effectively a toss up.

Please do better Google.

1 comments

You shouldn't need to ask Google for mercy. When a company gives you bad service you should be free to leave for a competitor. If you are not able to you need to ask yourself why you are willing to put up with such abuse?
There is a reason they are #4 behind AWS, Azure, and Alibaba.
So many European companies are obsessed with Google Cloud. Azure and AWS is a distant afterthought there. I don't know why.