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by lyime 1295 days ago
Congrats on the launch! Interesting product.

How are updates handled, if I’m hosting the container in my cloud? How should I plan for troubleshooting if there are incidents involving JumpWire?

1 comments

We tag releases for the container which gives you flexibility to manage updates on your deployment schedule. In a production setup, our proxy engine automatically clusters across multiple nodes, so that rolling updates minimize downtime.

Policies are cluster aware, so that individual policies can be pinned to a particular cluster.

For troubleshooting, our engine publishes events that you can ship into your observability or monitoring stack (datadog/statsd, prometheus, cloudwatch) so any degradation can be handled by an IR process. And we support our customers with quick responses on shared slack channels directly with their engineering teams.