[yebyen]

That is assuming you're successful (or at least have a busy storage tier.)

I think the people who are doing this calculation wrong are mostly confusing and conflating those two outcomes. Just because your database servers are very busy, does not mean your product achieved some commercial success. You can't just pay extra for the full-service treatment and expect to receive a commensurate output in value,

(and the people who won't pay for a real person to own their databases full-time are likely in a circular Venn diagram with people who won't pay attention to optimizing their database queries, so your point can probably stand unmodified... except there is an important case where the PaaS provides value, and it's nearest to the starting point of practically everyone.)

If you look at every dollar spent on IT/databases as a sunk cost which cannot be recovered from future recurring expenses, it's very bleak indeed to put pennies on top of pennies and pile them higher every day... or you could pay attention to the signal that SaaS is providing every month (the bill for usage), and ramp up the attention paid to optimizing queries before it gets too late in terms of dollars and cents? The dollar impact of slow queries cannot be understated.

But some business ideas will also not ever make it that far. You could spend the money on DBA salary or DIY and never know how much it was really being wasted, comparatively, if you didn't ever get a handle on your own usage metrics.