[is_true]

I think they should create a tier between the free and pro with a price of USD5 that doesn't pause projects and has backups

[edmundsauto]

Agree on the backups piece, that should even be in the free plan as that much space is not likely to be expensive if they used cold storage.

Otoh, if you aren’t sending 1 request per week to an installation, it’s really not active at all. The overheard of supporting this niche is probably too much for a company that clearly is in ruthless prioritization mode.