[wsh]

For Deming’s own ideas, such as the 14 Points, see his book Out of the Crisis (1986), reprinted by MIT Press.

For the practical application of control charts and other techniques (due originally to Shewhart and others), see the Statistical Quality Control Handbook (Western Electric, 1958) or, for a more up-to-date treatment, the NIST/SEMATCH e-Handbook of Statistical Methods:

https://www.itl.nist.gov/div898/handbook/index.htm

[dsr3]

Thank you, I am more interested about the latter (implementation of his techniques at industrial setting). Will check that soon.